CRA GSTHST Notice 338_ Information Requirements for Basic Grocery Ruling Requests
GST/HST Notices - Notice 338 “Information
Requirements for Basic Grocery Ruling Requests”.

Section
1 of Part III of Schedule VI zero-rates the supply of basic groceries,
which includes the majority of supplies of food and beverages marketed for
human consumption. However, some food categories are taxable, such as
carbonated drinks, candy and confections, and snack foods. GST/HST
Memorandum 4-3 “Basic
Groceries” gives comprehensive details on basic grocery items with a zero
rating under the Excise Tax Act (ETA) provisions.
To
get clarity on a grocery product's tax status, a ruling from the Canada Revenue
Agency (CRA) may be requested. General details about the rulings and
interpretations services provided by the CRA with regard to the GST/HST are
provided in GST/HST Memorandum 1-4 “Excise
and GST/HST Rulings and Interpretations Service”. When determining the tax status of a grocery
product, the CRA will take into account the product's packaging, labeling,
advertising, invoicing, and display.
Manufacturers,
distributors, importers, retailers, and consumers all submit requests to the
CRA for GST/HST rulings pertaining to grocery products. Regardless of who makes
a request regarding a specific product, the following information request
standards guarantee that the requestor provides the information needed to
accurately ascertain the tax status of a grocery product.
1.
Conditions for a request
for a grocery product ruling
The
information and documentation requirements outlined in GST/HST Memorandum
1-4 “Excise
and GST/HST Rulings and Interpretations Service” must be followed when
requesting rulings on grocery products.
2.
A sample of the product is
given scenario
Whenever
feasible, a product sample for each grocery product should be included with
requests for rulings on the product. The complete product packaging, which
includes the following details, should be included in the product sample.
·
Package contents, including
the total weight or volume of the contents, the number of product units inside
the package, and, if relevant.
·
Any marketing claims (such
as the product's health benefits).
·
Ingredients list.
·
Any nutritional data, such
as the product facts table, supplemented food facts table, nutrition facts
table, or nutrition information.
It
is not recommended by the CRA to provide product samples for perishable or
cold-storage items.
3.
No product sample was given
scenario
In
the event that supplying a product sample is not feasible or suitable,
requestors must supply the following:
·
clear color photos showing
the following details on every side of the product's packaging:
o package information, including the total weight or volume of the
contents, the quantity of the units of the product inside the package, and, if
relevant, any advertising claims on the ingredient list label
o When feasible, include color photos of the product on the inside
and outside of an opened package along with any nutritional information (such
as the nutrition facts table, supplemented food facts table, or product facts
table).
The
CRA will need the following in addition to the lists mentioned above:
·
Information about how a
product is positioned in store aisles for retail stores (e.g., what products
are sold alongside the product in question)
·
If possible, include a URL
to the product and the section of the online store where the product is being
sold.
Depending
on the type of product, the CRA may ask for more information and / or
documentation; the lists above are not all-inclusive. The CRA is not allowed to
make a decision if a product is not labeled in either French or English.
4.
Where can I write for a decision?
As
of November 4, 2024, requests for decisions regarding grocery items,
including those involving product samples, should be directed to:
GST/HST Rulings Directorate
Canada Revenue Agency
5th Floor
Tower A
Place de Ville
320 Queen Street
Ottawa
ON K1A 0L5
No
samples will be returned by the CRA. When samples are no longer needed, they
will be discarded.
5.
More details
A
ruling request that includes clear and comprehensive product information will
guarantee that the CRA takes into account all pertinent information about the
request and will help with a prompt response. The CRA will notify the requestor
of the necessary information if it does not receive all the information needed
to make a decision.
6.
CRA service standard for replying
6.
CRA service standard for replying
According
to GST/HST Memorandum 1-4, the CRA aims to reply to written requests for
GST/HST rulings and interpretations (apart from extremely technical,
precedent-setting, and/or policy-setting rulings and interpretations) within 45
business days of receiving the request, all pertinent facts, and supporting
documentation, along with any extra information the CRA requests. CRA’s goal is
to provide this level of service 80% of the time.